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Kleeneze have done away with the words (contact your
Kleeneze Distrbutor) from the box. Kleeneze also have introducing the barcode
to the box limiting space and making any words or numbers harder to read for
the customer ho may need to contacted the distributor.
Today Kleeneze independent agents use more and more ways to
keep in contact with customer but Kleeneze HQ is going into the opposite and
providing less and less room to mark our catalogues. We are also battling with
the company for agents in advertising online. Maybe this is why we can’t stamp our
books anymore with our emails or websites etc?
Below is an email to Kleeneze and the reply back. Which
sounds like the delete bin?
I am sorry that you feel that the
information box is too small. I have passed your comments on to
management. Many apologies for the
inconvenience caused.
Just
had a phone call from Kleeneze HQ today 15/12/2016 saying that they are
reintroducing the ( Contact your Kleeneze Distributor ) in the For More
Information box. Also Kleeneze HQ are no longerproviding anywhere for the Kleeneze Independent Distributor
to stamp there information on the back of the catalogues.
From: RAYMOND WHITTAKER
<raymondwhittaker@live.co.uk> Sent: 15 December 2016
21:28 To: Service Centre Subject: RE: catalogues 4
Dear Kleeneze
HQ,
Thank you for
your phone call today. A very helpful and plight member of staff said Kleeneze
is reintroducing the ( Contact your Kleeneze Distributor ) to the FOR MORE
INFOMATION box on the back of the catalogue.
Is it also
true from the phone call, Kleeneze HQ is no longer providing an aria for your
Kleeneze Independent Distributors to stamp their details on the back of there
books?
( The above message means leaving the details by sticking a pre printed label on the catalogues not using a stamp stamping the details on. Play on words)
From: RAYMOND WHITTAKER
<raymondwhittaker@live.co.uk> Sent: 19 December 2016
20:29 To: Service Centre Subject: RE: catalogues 5
Dear Kleeneze HQ
Thanks for a reply to the email. As you are aware it wasn’t
the answer to the question I asked. Once upon a time Kleeneze HQ would be whiter
than white with information now it’s more like 50 shades of grey now!
So I’ll try again. On the back of the Kleeneze catalogues is
Kleeneze HQ no longer going to provide a white square for the Kleeneze
Independent Distributors to be able to stamp the books with each Kleeneze
Independent Distributors details on? Or as to the previous phone call, Kleeneze
HQ are providing the books with Information square on, but with a faded
background image of the item being sold from the back page. If this is the case,
you can see the agents stamp won’t show up in the information square.
Is Kleeneze HQ no longer going to provide a white square for
the Kleeneze Independent Distributors to be able to stamp the books with each
Kleeneze Independent Distributors details on?
I can see from the email below and the log on your account that we have
advised on more than one occasion that the box on the reverse of the
catalogues will remain.
As we need as much space as possible on the reverse of the catalogue for the
item information this box cannot be made bigger, however we feel it is big
enough for the information needed to be entered here on a label that we can
provide.
I apologise that we cannot make the amendment of which you have
requested.
Kind
regards,
Kayleigh
Martin
Service centre
administrator
( The above email Kleeneze HQ keep saying they are keeping the box as they said in the Phone call earlier. But what kleeneze are not saying, but said in the phone call is yes they are keeping the box but the box will no longer be white background but a transparent back ground which is fine for a label but no use for a Kleeneze Independent Agent whishing to stamp there catalogues. )
From: RAYMOND WHITTAKER
<raymondwhittaker@live.co.uk> Sent: 20 December 2016
10:43 To: Service Centre Subject: RE: catalogues 5
Dear HQ,
Thank you for your quick response to the email but you are
dodging the Question again. Not shore if Kleeneze HQ is doing this on purpose or
just reading the question differently. On my catalogues I use a stamp with an
ink pad. If you are unshorn what I am mean that I stamp my catalogues please say
so. Kleeneze HQ has started on the catalogues to stop having a white Square for
the information and started to fade the back ground picture in on the
information Square. If you are having trouble relating to the question pick up
the spring / summer catalogue 2017 and have a look. I understand different
member of staff may phone or reply to an email and are reading questions
differently.
Is Kleeneze HQ telling me I will no longer be able to Stamp
my catalogues as the Information Square on the back of the catalogue will have a
faded picture in it?
I can advise that your comments have been noted and we will ensure that all
future publications have a white information box to the reverse of the catalogue
and not a transparent box.
Should you require any further assistance please do not hesitate to
contact the Service Centre.
From: RAYMOND WHITTAKER
<raymondwhittaker@live.co.uk> Sent: 20 December 2016
11:31 To: Service Centre Subject: RE: catalogues 5
Dear Kleeneze,
Thank you for your quick response. Thank you for changing
your minds on the transparent box and to be introducing the words again (Contact
your Kleeneze Distributor). Theirs still the barcode in this box. As Kleeneze HQ
been putting the bar code in their for some years now. Just remember Kleeneze
you never had it in the box at the beginning.
I am happy to hear you are satisfied with our response.
I can advise that the barcode will remain in the information box on the
reverse of the catalogues as previously advised, this is due to the space
outside of the box needed for information on the back page item.
Should you require any further assistance please do not hesitate to
contact the Service Centre.
The above picture is of a 2017 Kleeneze catalogue. Which has a space to stick a sticker on but using a stamp goes over the bar code and smaller boxes. which makes the agents details harder to read. I few years ago Kleeneze catalogues had the square only for the agents stamp.
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There will be four separate league tables: • Golds & Seniors – 5 Distributorships will qualify • Executives – 5 Distributorships will qualify • SEDs – 5 Distributorships will qualify • Premiers – 5 Distributorships will qualify
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